FAQs

what is your Refund policy?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.You can always contact us for any return question at Orchardclothing.pk@gmail.com.

what is your Refund procedure?
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

what is your Store Location?

Orchard Store is an official online store which is operated from Lahore,Pakistan.

Why is my delivery delayed if I choose the following payment methods; besecure,QistPay,KalPay ?

To ensure fool proof and secure transactions, these payment gateways hold deliveries for 24 hours. As soon as we get a green signal from them we dispatch the products immediately.